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Here are some useful answers to questions we are asked about our products and services.
For more information please call 01722 744594 now to speak to one of our experts.
All exposed panels are manufactured in Grade 304 stainless steel.
All our cast solid surface sanitary-ware is manufactured from a composite
of fine-grade aluminium tri-hydrate filler (ATH) and the highest quality Polyester resins.
This provides a close knit molecular structure which is very tough and highly resistant to
chemical attack. Coloured polyester chips can be blended with the mix to give a whole range
of granite effect solid surface colours.
We offer a range of standard colours to suit most applications,
including white and our granite effect solid surface colours – please see our Colour Range
for details.
Sadly, nothing is completely vandal-proof! But our solid surface material
is a very durable, non-flammable, fade and stain resistant composite. The finished products have
inherent cut and scratch resistance and can easily be repaired or refinished if necessary. So our
MGE and CME models are vandal-resistant and attractive and easy to use. They look smart and modern,
and have been very well accepted by students in schools across the UK.
For maximum vandal resistance, we would recommend using a Stainless Steel
model. If you have access to the rear of your Handwash units, we would recommend our Model RSA2,
which has a fixed front fascia panel and is refilled with soap from behind. Alternatively, our
front-opening Model FMX2 is designed with secure locks and concealed hinges on the door panel.
However, our solid surface material is also vandal-resistant.
All our Automatic models are suitable for Disabled use – see Technical
Sheets for installation details.
Please see the technical sheet for your chosen model for full details.
Please see the technical sheet for your chosen model for full details.
Please see the technical sheet for your chosen model for full details.
Simply place your hands in the centre of the washbowl.
Please see the technical sheet for your chosen model for full details.
Yes - please see the technical sheet for your chosen model for full details.
Single Phase ac 50 Hz Power ratings: 220v : 2650w, 230v : 2850w
For all Handwash models: minimum 1.75 Bar pressure Cold water supply.
If your pressure is lower, or if you intend to supply water from a header tank, please
contact our office to discuss your options.
Standard Handwash units have an instantaneous water heater which
dispenses Warm water onto the users hands. The actual temperature dispensed will vary,
depending on the incoming water temperature and flow rate, but the maximum dispensed temperature
is restricted to 46’C (+/-3’).
The dispensed temperature varies depending on the incoming water
temperature and flow rate, but the maximum dispensed temperature is restricted to 46’C (+/-3’).
Yes – at the Water Flow Control valve. Turn the valve Clockwise to reduce
pressure and increase water temperature, or Anti-clockwise to increase pressure and reduce water
temperature. Safety devices have been designed into each unit to prevent it from dispensing
over-heated water. Please note; you should NEVER alter the water heater thermostat, which is part
of the safety system.
Soap: 0.3 seconds – Water: 12 seconds – Air: 35 seconds
But these cycles can be adjusted if required.
Yes, the controller unit is user-friendly and fully flexible.
Yes – we can manufacture any Model without a water heater, ready for
connection to a pre-heated or thermostatically controlled water supply.
No, the Air temperature and speed are fixed.
Yes, by altering the soap dispensing time on the controller unit.
Simply place your hands in the centre of the bowl.
We offer a 12-month Warranty from date of sale, to provide cover for
any defect arising from manufacture. Please contact our office to discuss any problem arising
during the Warranty period.
Wallgate’s Service department provides comprehensive service and maintenance
cover under Service Contract. Our Service Engineers are also available to carry out non-Contract
works by request and we can also supply a full range of spare parts for customers who prefer to
carry out their own repair works, with a dedicated Service line for technical back-up.
A range of low-cost soaps is available from Wallgate which feature superior
skin-care properties and have been specially formulated for use in our Handwash units
Walcare 206 Green everyday soap
Walcare 207 Pink luxury soap
Walcare 208 Gold – our “value” soap, ideal for high-volume usage
WalBac Blue anti-bacterial soap suitable for many high-hygiene requirements
Technical specifications are available from our Service Department.
See our Care & Maintenance Instruction sheet available on our Services Page.
See our Care & Maintenance Instruction sheet available on our Services Page.
Wallgate Handwash units have a life expectancy of 15 years, but the product
has a proven lifespan of 25+ years.
Handwash units are approved by the Water Research Council and the
latest European CE marking requirements for EMC and the Low Voltage Declaration.
The solid surface material also has specific approvals:
BS EN438 Pt 1 - The fascia is highly chemical and stain resistant
BS 476 Pt 6 & 7 @ Class 1 & 0 fire certificate (non-inflammable rating)
NFF16101 – Toxicity & smoke rating F0 (least density and emissions)
All Handwash units are manufactured to order, and the normal delivery
period is 20 working days from receipt of your order.
Yes, carriage within mainland UK is included in the List Price for all Handwash units.
Yes, we can export Handwash units anywhere in the world.
We currently have Distributor arrangements across Europe and the USA.
Yes plenty! They are AKA handwash drier, handwash dryer, handwasher dryer, hand wash drier, hand wash dryer,
handwash system, hand wash system, handwash unit, hand wash unit, but there may be more. Let us know if you have others.
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